Week4: Review of "CONTEXTUAL DESIGN"

The article explained what is contextual design and details of all steps in contextual design. The article claims that by applying contextual design in the work, the working team can communicate better and product a product or technology which match the customers' need more.

Contextual design with start with interviewing customers to know their working habits; then use a work model to structure up their habit thus the team can understand it; and then the team should gather more amount of data and map it out to see the characteristic of large population of customers; by knowing the characteristic of customers, design team can find technology which can improve the customers' work and redesign their workflow; at last the team should also test with the real user to optimizes the system.

In my opinion, as I do not have the experience that work in a large design team, I have never tried or encountered with contextual design. But I think it is a brilliant way to do interface design in a large project.

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Week 3: Review of "HEURISTIC EVALUATION OF USER INTERFACES "

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